FAQ

Where are you based?

We are located in Wollongong, NSW. 

Pick up location is from Shellharbour, which is approximately a 1.5 hour drive from Sydney. 

How much do you charge per cookie?

Prices on cookies vary depending on the design and how much detail is involved. We also take into consideration the time spend sourcing the products needed, prepping dough, baking, decorating and the packaging and boxing of the cookies to ensure they are well presented - so we don't just charge for the cookie itself when generating a quote. 

How long will my cookies last for?

All cookies will be individually heat sealed and last up to 8 weeks. You can also freeze your cookies for up to 2 weeks should you wish to eat them at a later date.

All cookies should be kept out of direct sunlight and stored in a cool place (do not refrigerate) If you are picking up your cookies, it is highly recommended that you do not leave them in the car for a long period of time while you attend to errands etc.

Do you have a minimum order?

Generally yes, we require a minimum of 20 cookies per order. At times we understand this may not be appropriate based off the occasion the cookies are for, so please reach out and just note on the Enquiry Form in the details section why you require less and we will decide if we can proceed. 

Do you offer vegan / gluten free?

Unfortunately not, all our cookies contain gluten, eggs and dairy. This is definitely something we hope to master in the near future so that we can cater to all dietary requirements. 

What flavour are the cookies and are they sweet?

They are vanilla sugar cookie with a little sprinkle of an ingredient my Nonna used to put in her baked goods, which we have received a lot of feedback on and many customers say the cookie base balances well with the fondant icing leaving them not to be that sickening sweet taste.

Do you offer postage?

Yes, we ship all over Australia at an additional cost.